Privacy policy and cookie infomation

Moidart Nurseries, the owners of this website, have created this privacy statement in order to demonstrate our firm commitment to privacy.
The following discloses our information gathering and dissemination practices for this website:
We use your IP address to help diagnose problems with our server, and to administer our Web site.
Our site uses email and ordering forms for customers to request information, products, and services. We collect visitor's contact information (like their email address, and other information as volunteered). Contact information from these forms may be used to send information about our services to our customers. The customer's contact information is also used to get in touch with the visitor when necessary.
No information derived from this website is distributed to any third party for any reason.

The Privacy Policy of this website has been designed to meet international guidelines for protecting the privacy of its visitors.

This privacy statement applies solely to information collected through this website.

Wix and our third party apps such as wix forms and payment, site search, wix pro gallery, members area, do not sell data and gift card use cookies to help in operation. If you do not wish to use cookies please click the decline button on our pop-up. If you do not see the pop-up you may have already consented to the use of cookies from our site. This consent is valid for one year. Please remove cookies from your browser history to reset the consent pop-up.

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

5. To comply with any applicable laws and regulations.

How do we store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

Registration? do i need to?

Registration is not required to use our website. To speed up future purchases and avoid retyping your details you may register with us and we will store your personal details securely with access protected by a user name and password. We send all new members a welcoming email to verify username and password. When registering you may opt to receive regular newsletters, marketing information, special offers and website updates from us. If you wish to receive these without ordering please register anyway.

How can our site visitors withdraw their consent?

If you don’t want us to process your data anymore or receive promotional, marketing information or special offers, please cancel your membership online or contact us at moidartrareplants@gmail.com or send us mail to: Moidart Rare Plants and Garden P.O. Box 29 Bowral N.S.W 2576 Australia.

How do we use cookies and other tracking tools?

A Cookie is a piece of data containing information about the user which may be stored on the user's hard drive.

We use Cookies which are stored on your computer to remember who you are and what is in your shopping basket. If you have Cookies turned off or have set the highest level of security in your browser settings you may be unable to purchase items from our site.Click here for more information on Cookies and your Browser settings.

As a Wix built website it's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by our Privacy Policy.

Click here to view which cookies are stored on your computer.

Log Files

Both tracking cookies and IP addresses can be used to analyse trends, administer the website, track user’s movement, and gather broad demographic information. Neither of these are linked to personally identifiable information.

Links to / from 3rd party websites

We are not responsible for and accept no liability for the content or privacy practices of any linked website which is not owned and maintained by us. We encourage our users to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Contacting the Web site

If you have any questions about your dealings with this Web site.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us

Email:

moidartrareplants@gmail.com

Mailing:

Moidart Nurseries
PO Box 29
Bowral, 2576

N.S.W. Australia

Moidart Rare Plants and Garden
PO Box 29

Bowral 2576